Virginia Doellgast

Virginia Doellgast is an Associate Professor of Comparative Employment Relations in the ILR School at Cornell University. Her research examines how employment relations institutions at national, industry, and organizational level affect organizational restructuring and HRM policies; as well as the impact these policies have on pay and job quality for different employee groups. She has a particular interest in studying the conditions under which workers are able to exercise effective collective voice to participate in management decision making. Past research projects include a comparative study of organizational restructuring in European and US incumbent telecommunications firms, a matched case comparison examining the impact of collective bargaining on work reorganization in US and German call centers, and an international study of human resource management in the global call center industry. Her book Disintegrating Democracy at Work: Labor Unions and the Future of Good Jobs in the Service Economy was published by Cornell University Press in 2012. She has also published in Industrial and Labor Relations Review, Industrial Relations, British Journal of Industrial Relations, European Journal of Industrial Relations, Work, Employment and Society, and Economic and Industrial Democracy.

Doellgast holds a PhD in Industrial Relations from Cornell University, a Masters in City Planning from the Massachusetts Institute of Technology, and a BA from Bard College. She has been a visiting scholar at the Max Planck Institute für Gesellschaftsforschung (Cologne, Germany), Wissenschaftszentrum Berlin (Berlin, Germany), Freie Universität (Berlin, Germany), Laboratoire d’Economie et de Sociologie du Travail (Aix-en-Provence, France), and the University of New South Wales (Sydney, Australia). Prior to joining the faculty at Cornell, she taught at the London School of Economics and Political Science and at King’s College London.

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